Latest from ZooMonitor Support

@ZooMonSupport

@ZooMonSupport

We are looking into a recent bug causing the data export for Safari users on Macs to appear as an HTML file. Data… https://t.co/JfCLhW3umV

@ZooMonSupport

We are aware of recent issues on iPads with ZooMonitor not working offline. We are looking into a permanent fix bu… https://t.co/rMeXDTiqRR

@ZooMonSupport

Good news! New data from projects are now being processed again and available in Reports.

@ZooMonSupport

New data will be temporarily unavailable in Reports. You can still export any new data you are recording. We hope… https://t.co/eK4Q4oRC5L

@ZooMonSupport

Pinch-zoom on maps and interval beeps have been restored! Please clear your browser cache and reinstall ZooMonitor… https://t.co/8ZlOW9d6o9

@ZooMonSupport

We are aware the pinch-zoom feature of the maps is currently not working and the "beep" sound between intervals is… https://t.co/nlbp16JcFx

@ZooMonSupport

New features are now available! If you are having trouble with the app loading, please upload all sessions off the… https://t.co/6kUAvovqP4

@ZooMonSupport

Good news! The site should be fully operational again. Please let us know if you run into any issues.

@ZooMonSupport

We are currently experiencing some issues with the ZooMonitor website that may prevent you from downloading updates… https://t.co/HwZb0eempb

@ZooMonSupport

Recently uploaded data should now be available for exporting. We are still working to resolve some minor issues to… https://t.co/9HZaK8eCIa

@ZooMonSupport

We are working on fixing reports and need to temporarily limit the session data you upload from being available for… https://t.co/rYjVWqqrwA

@ZooMonSupport

The sign in issue has been resolved. Please contact me if you are still experiencing any issues!

@ZooMonSupport

The sign in issue has been identified and is being worked on, this should be fixed soon. Please do not upload any… https://t.co/260U2dPn1M

@ZooMonSupport

We are having some issues with app sign in and project syncing at the moment. The developers are looking into this… https://t.co/6f9wsQPEON

@ZooMonSupport

Rapid scrolling of behavior tiles in the app has been fixed. Please download updates if you are having issues.

@ZooMonSupport

If you download project updates today (Oct 19), you may experience rapid scrolling of behavior tiles in app not working. Fix coming soon!

@ZooMonSupport

We are working to resolve issues with the Report module but may take several weeks or more. Please contact us if you have questions.

@ZooMonSupport

You should be okay to download project updates. Please let me know if you run across any issues. Thanks for your patience!

@ZooMonSupport

We had an update yesterday afternoon and are dealing with a few remaining bugs that need to be patched. Please do not download updates yet.

@ZooMonSupport

Wifi issue should be fixed, please clear the browser cache and reinstall app (selecting Download Project updates may work but reset is best)